Help Center

Travories is a travel platform that connects travelers with trusted local agencies in Nepal. It allows you to explore, compare, and book curated trekking and tour packages while supporting verified local businesses and authentic experiences. Every agency on the platform is vetted before they can publish, so you can browse hundreds of itineraries from a single account with confidence in quality and reliability.

Booking through Travories gives you side-by-side comparisons across multiple agencies, transparent pricing with full inclusion breakdowns, reviews tied to verified bookings, and secure online payment. You still work directly with the local agency that runs your trip — Travories handles discovery, comparison, and the booking workflow so you don't need to chase email quotes.

Only verified travel agencies can create and manage packages on Travories. We check business registration, operating history, and service quality before approving a new agency. This vetting process ensures that every package you see comes from a legitimate operator with the right permits and trained staff.

Yes. Every package page has a direct messaging option that connects you with the agency. You can ask about itinerary changes, dietary preferences, group size, single-supplement availability, or anything else before you commit. Conversations are saved to your account so you have a record of what was agreed.

Browse packages, pick your dates and group size, then complete the booking with secure online payment. You'll receive an instant confirmation by email and inside your Travories account. The agency will reach out within 24 hours with pre-trip details — packing list, meeting point, guide introduction, and permit information.

For peak seasons (March to May and September to November), book at least four to six weeks in advance to secure permits, preferred guides, and your chosen accommodation. Off-season trips can often be confirmed with shorter notice. Restricted-area treks like Upper Mustang or Manaslu require permits that take additional lead time.

Most agencies offer customization — extra rest days, route variations, combining two treks, or upgrading accommodation. Use the messaging option on the package page to discuss what you need. Customized itineraries usually get a revised quote within a day or two.

Travories accepts major international credit and debit cards, and supports local payment options including eSewa, Khalti, and Fonepay for travelers in Nepal. All transactions run through secure, PCI-compliant payment processors — your card details are never stored on Travories servers.

Yes. Payments are processed by certified payment gateways using bank-level encryption. Travories never sees or stores your card number. Booking funds are held until the agency confirms your trip details, adding an extra layer of protection over paying an operator directly.

Cancellation terms vary by agency and package and are displayed on every package page before you confirm payment. Most agencies offer partial refunds for cancellations made more than 30 days before departure. Trips canceled closer to the start date are typically non-refundable due to permit and booking costs already paid out.

If an agency cancels for reasons within their control, you're entitled to a full refund or a credit toward a future trip. For cancellations due to weather, natural disasters, or other force majeure events, the agency will work with you to reschedule. Travories assists with mediation when needed.

Yes — travel insurance covering high-altitude trekking and emergency medical evacuation is strongly recommended for any trip above 3,000 meters. Most agencies will ask for proof of coverage before your trek begins. Make sure your policy explicitly covers the altitude and activities of your itinerary.

Most trekking routes require a TIMS (Trekkers' Information Management System) card and a conservation area or national park entry permit. Restricted-area treks like Upper Mustang, Manaslu, and Dolpo need special permits and a minimum group size. Your agency arranges all required permits — the cost is itemized in your package inclusions.

Fitness requirements vary by route. Day hikes around Pokhara or Kathmandu suit most healthy travelers with minimal preparation. Multi-day treks like Annapurna Base Camp or Everest Base Camp require regular cardiovascular training in the weeks before your trip. Every package page lists a difficulty rating and recommended fitness level.

Travories is currently focused on travel experiences across Nepal — trekking in the Himalayas, cultural tours, religious pilgrimages, day excursions, and adventure activities like rafting and paragliding. We plan to expand to other destinations in South Asia in the coming years.

Travories covers trekking, hiking, day excursions, religious tours, trail running, mountain biking, rafting, paragliding, and cultural experiences. You can filter by activity type and region to find experiences that match your interests, from short day trips to multi-week expeditions.

You can contact agencies through their profile page or directly from any package page. The messaging system is built into your Travories account so you have a single inbox for all your trip-related conversations.

Visit the help center for self-serve articles, or use the contact form on the contact page to reach the Travories team directly. We typically respond within one business day. Urgent booking issues — flight changes, last-minute cancellations — are escalated immediately.