Terms & Conditions

Travories' Terms & Conditions define the rules for using the platform and booking travel services. They outline user responsibilities, booking and payment policies, cancellation terms, and explain how Travories connects travelers with local travel agencies while ensuring a safe and transparent experience.

1. Who We Are

At Travories, we've created a vibrant travel marketplace where adventurers can explore and book a variety of trips, treks, tours, and unique local experiences provided by independent operators and guides.

Understanding the Terms

As you read through these Terms, the following definitions apply throughout the platform.

  • “Travories,” “we,” “us,” or “our” refers to the Travories platform.
  • “Traveler” is anyone who books trips or experiences with us.
  • “Operator” means the tour operators, guides, or experience providers who offer their services through our platform.

Think of Travories as a tech-savvy marketplace. We don’t directly run most of the trips or experiences you’ll find listed here.

2. Services Offered by Travories

Travories is your go-to platform for connecting travelers with unique travel experiences.

  • Experience Listings : Operators can showcase their treks, tours, trips, and travel experiences.
  • Booking Services : Travelers can browse, compare, and book various experiences.
  • Secure Payments : Travories ensures safe transactions between travelers and operators through trusted payment partners.
  • Communication : Travelers and operators can easily communicate through the platform to coordinate bookings.
  • Customer Support : Travories is here to assist with any platform-related issues you might encounter.

It's important to note that Travories doesn't own or operate most of the experiences listed; each one is provided by an independent operator.

1. Eligibility

To hop on board with Travories, you need to:

  • Be at least 18 years old.
  • Have the legal ability to enter into agreements according to the laws of Nepal.
  • Provide accurate and honest information when setting up your account.

If you7apos;re using Travories for a company or organization, you’re confirming that you have the authority to act on their behalf.

2. Creating an Account

Some features on Travories require you to create an account.

When you set up your account, you agree to:

  • Provide accurate and complete information.
  • Keep your login details safe.
  • Update your information if anything changes.

You're responsible for everything that happens under your account. If you think someone is using your account without permission, please let Travories know right away.

3. Termination and Suspension

Travories reserves the right to suspend or terminate accounts that breach these Terms or misuse the platform. Users can also choose to stop using the platform at any time.

1. Responsibilities of Operators

Operators using Travories are expected to adhere to the following standards.

Accurate Listings

Operators must provide clear, accurate, and honest information including:

  • Itinerary details
  • Pricing
  • Availability
  • Inclusions and exclusions
  • Photos and descriptions

Misleading or false listings are strictly prohibited.

Compliance with Laws

Operators must follow all relevant laws, safety standards, and tourism regulations in Nepal.

Honoring Bookings

Operators are required to honor confirmed bookings. If any changes or cancellations arise, they must inform the traveler without delay.

Professional Communication

Operators should respond to traveler inquiries promptly and professionally.

Platform Policy Compliance

Operators must refrain from including direct contact information, promoting their business, or attempting to bypass the platform in their listing descriptions or images.

This ensures fairness and security within the Travories marketplace.

2. Responsibilities of Travelers

When you use Travories, you agree to the following responsibilities:

Provide Accurate Information

Make sure that your booking details, names, and contact information are accurate and up to date.

Respect Operators and Experiences

Follow trip guidelines, respect guides and hosts, comply with local laws, and be considerate of the communities you visit.

Responsible Conduct

Travelers should avoid damaging property, disrupting experiences, or engaging in illegal activities during trips.

Platform Payments

All bookings should be completed through the Travories platform. Attempting to make payments outside the platform may result in account suspension.

1. Fees and Payments

Platform Fees

Travories might charge service fees to travelers or operators for helping with bookings. Any fees that apply will be clearly displayed before you confirm your booking.

Payment Processing

Payments are handled through secure third-party payment providers. Travories doesn’t keep any credit card information on file.

Operator Payouts

Operators will receive their payment for completed bookings after the trip is over, minus any applicable platform fees.

Taxes

Both travelers and operators are responsible for any taxes that may be required under Nepali law.

2. Currency and International Payments

Prices might be shown in different currencies based on where the traveler is located.

For international bookings, exchange rates could be applied by payment providers or financial institutions. These rates might differ from the original transaction rate when refunds are processed.

10. Reviews and Ratings

Once a trip wraps up, both travelers and operators have the chance to share their thoughts through reviews.

Here’s what makes a good review:

  • Honest
  • Respectful
  • Rooted in real experiences

On the flip side, here’s what you can’t do:

  • Post fake reviews
  • Manipulate reviews
  • Offer incentives for positive feedback
  • Create false bookings

Travories reserves the right to remove any reviews that don’t follow these guidelines.

11. Prohibited Activities

Users are not allowed to:

  • Post fraudulent or misleading listings
  • Try to sidestep platform payments
  • Harass or mistreat other users
  • Upload harmful or illegal content
  • Attempt to hack, damage, or disrupt the platform
  • Use Travories for any illegal activities

Breaking these rules could lead to your account being suspended or even terminated.

1. Intellectual Property

Everything on the Travories platform — logos, branding, text, graphics, and software — is either owned by Travories or licensed to us.

You can’t reproduce, distribute, or use this content without getting written permission first.

Operators keep ownership of the photos and descriptions they upload but give Travories the right to display and promote them on the platform.

2. Limitation of Liability

Travories serves as a bridge connecting travelers with operators.

To the maximum extent allowed by law, Travories won’t be held responsible for:

  • Any disputes that arise between travelers and operators
  • Any property damage or personal injuries that occur during experiences
  • Cancellations due to weather, transportation issues, or actions by third parties

Our role is simply to help facilitate bookings through our platform.

3. Indemnification

You agree to indemnify and protect Travories from any claims, damages, losses, or expenses that come from:

  • Your use of the platform
  • Any breach of these Terms
  • Any violation of applicable laws
  • Disputes with other users

4. Governing Law

These Terms are governed by the laws of Nepal.

If any legal disputes arise, they will be handled by the appropriate courts in Nepal.

Need to get in touch?

We'll start with some questions and get you to the right place.

Contact Us