This policy explains the specific purposes for which Travories uses the personal information collected from travelers, agencies, guides, and other users. It complements our broader Privacy Policy and details the operational, commercial, and legal reasons behind each category of use. We use information only for the purposes described here or for compatible secondary purposes that you would reasonably expect.
We collect personal information to operate a safe, transparent travel marketplace. Booking a tour with a Nepali agency from halfway around the world requires identity verification, cross-border payment processing, communication between strangers, and protection against fraud — each of those depends on specific, limited categories of data. The remainder of this page explains exactly what we do with the information you share.
Additionally, we may use aggregated and anonymized data for analytics and to improve the overall performance of our services.
We want to assure you that we do not sell your personal data. However, some information may be shared with trusted partners in order to operate the Travories platform effectively.
With Service Providers — We may share information with partners who help us operate Travories, including:
These partners only receive the information necessary to perform their services and are required by written agreement to handle it securely and responsibly. We never sell personal data to advertisers, data brokers, or third parties for their own marketing purposes.
When you book a package, we share the booking details necessary for the agency or guide to deliver the trip — typically your name, date of birth, nationality, passport details when required by the operator, party size, and any health, dietary, or accessibility notes you provided.
We do not share your email address or phone number with agencies until a booking is confirmed. Pre-booking enquiries are routed through the Travories messaging system, which masks personal contact details on both sides until both parties have agreed to proceed.
We may share information when required by law, by valid legal process, or to protect the rights, property, or safety of Travories, our users, or the public. Examples include responding to court orders, complying with anti-money-laundering checks triggered by payment volume, or cooperating with consumer protection authorities in connection with a formal complaint.
Wherever the law allows, we will notify the affected user before responding to such a request and limit the disclosure to the minimum information strictly necessary to satisfy the request.
If you opt in, we may use your contact details to send newsletters, package recommendations, or promotional offers. These communications always include a one-click unsubscribe link and you can withdraw consent at any time without affecting transactional emails (booking confirmations, payment receipts, schedule changes, refund notices) that you continue to receive for active bookings.
If you have questions about how we use or share your information, our support team is here to help.
Contact Us